FAQs

Who are you?

Fair question. We are Ninjas trying to save our planet. For more on our awesome Ninja mission go here . To know more about us go here .

When will you dispatch my order?

We dispatch all orders within 24 hours of receiving it! We ship to 228 countries and territories all over the world and have delivery times between 2 to 21 days. Drop us an email on [email protected] if you have any queries.

Are all bags washable?

Yes! That’s what makes them so easy to re-use.

Where is my order?

You can check your order here – Order tracking

Who let the dogs out?

It wasn’t me.

What is Sedex? Why is it important?

SMETA is an audit procedure which is a compilation of good practice in ethical audit technique. It is one of the most widely used audit methodologies in the world. All our manufacturing facilities are SEDEX 4 pillar audited – which means that we are compliant with all ethical, social, legal and environmental norms. You can read more about SEDEX here.

Why am I here?

You took the red pill.

How are your bags eco-friendly?

We use only earth friendly materials in our bags. Our idea is to replace the use of plastic, leather and synthetic materials that harm our planet. We use polyester for lining some our bags, only when it increases the utility of the bag and is reusable and washable.

Are all your bags water-resistant?

Not all. Only those that are mentioned and is required – lunch bags, beach bags, travel kit.

How long have you been doing this?

We’ve been at this for just over a year now. But our manufacturing facilities have been making eco-friendly products for over 15 years! (read more about them here)